Shipping & Returns


Shipping information. 

  • We ship Australia wide. 
  • All orders are shipped via Sendle. 
  • Once your order has been placed, a confirmation email will immediately be sent to your nominated email address. Deliveries are sent during normal business hours Monday – Friday. Orders are processed and shipped within 2 business days.
  • Please allow 5-7 business days for deliveries
  • Auware takes no responsibility for orders shipped to an incorrect or invalid address and is not liable for any loss associated.

Returns or exchange policy. 

If you change your mind about the products you have purchased from us, we do not offer a refund. However, we are happy to provide a credit note for the purchase amount if you have purchased the wrong size. Return shipping costs will be at your expense. If an item is faulty then we will meet our legal obligations which may include refunding the purchase price and shipping charges, or providing a replacement product provided the item is returned within a reasonable time with proof of purchase.

For more information or help in regards to returning an item please email us at hello@auware.com.au with your order number and we will assist you further.